Enterprise Mobility: The New Paradigm

Build, Integrate, Automate & Run on Mobile

 
 

Thanks to the modern mobile devices, enterprise mobility has the potential to be the most powerful tool for the modern workforce. The characteristics of the device allow it to be used in many different situations, usually in the context of an employee’s normal activities. For example, a retail worker can access product information in real time to help customers, or a factory worker can report an issue with a piece of machinery at the point of discovery. It’s efficiency, productivity and agility at an entirely new scale.

 
 

Enterprise mobility is a big deal

Here is WHY

Mobile & Enterprise Mobility

In the 1970s, Martin Cooper, a brilliant engineer from Motorola, had a brilliant idea: He wanted to make phones mobile and portable. In April 1973, Martin Cooper — who’s now known as the “father of the cell phone” — became the first individual to make a call on a portable device. The phone weighed more than two pounds, and it took 10 hours to charge it for just under 35 minutes of conversation. It was a far cry from today’s sleek handheld devices — and with its $4,000 price tag, it was hard to imagine it ever becoming a crucial part in everyday life, used by everyone from businessmen to elementary school children. Today, smart phones are an inexorable part of our existence thanks to Apple & Google for their mobile platforms. We must also thank the declining prices of processors that’s made it even cheaper to have computing powers unimaginable at Martin Cooper’s time. Mobile today is the new center of technology.

Organizations have always relied on technology to innovate and improve productivity and so on. But over the last few years, we’ve seen an explosion of mobile technologies. And in turn, that’s creating huge new opportunities—and threats—for most enterprises. Consumers are increasingly willing to buy goods and services through digital channels. Over 50 percent of air travel is now purchased online, for example. The new workforce demands greater flexibility and ability to work from anywhere anytime. But in addition to that, we are seeing mobile being used to automate previously manually intensive activities. Perhaps more fundamentally, new attackers are emerging that are offering very differentiated value propositions for customers, or perhaps a radically lower cost structure. So when you put these different trends together, you can see that mobility becomes a top agenda item for most executives.

Mobile can transform the way organizations work, bring down costs and improve efficiency.
— Forrester

Most enterprise technology is still old and legacyish when compared to consumer technology. Many people believe that enterprise tech is behind because it can be but the question is should it be? We still haven’t entirely opened the doors of enterprise mobility which goes beyond a pretty interface connected to a legacy system. A truly mobile enterprise is one where processes, workflows, reports, tasks, dashboards, communication are built, integrated, automated and run on mobile. We believe that enterprise mobility is key to the future of work and the future of work is agile, desk less and mobile. Over 1.5 billion people in the world don’t sit behind a desk and most of them own a mobile phone which they use in some way to do their job. So for CIOs & CTOs out there it is Go Mobile or Go Home!

As an example: Imagine how much faster your business could run — for example — if you could assign a service technician automatically to an incident irrespective of their current location. The app would then automatically trigger an appointment with the customer and order spare parts so they can be delivered in time. Additionally, required service manuals could be provided in real-time on the service technician’s mobile device.

A CIO has no room for failure when it comes to mobile. It’s no idle warning.
— Forrester
 

Enterprise mobility brings opportunities and challenges at the same time. Below we provide insights into the mobile revolution, employee evolution, dig deeper into benefits & challenges of enterprise mobility and provide a simple guide to a simple tool that can help you and your organization achieve “True Enterprise Mobility”.

 

 
 

The Employee Evolution is here

Enterprise software changed the way organizations manage their resources — processes, workflows, people, assets and more. We have come a long way to make all this management happen in real-time. But most of the current enterprise technology is still in the PC era even if we live and work in the post PC era. 

 
 
 
 

A New Ecosystem for a new kind of productivity

It’s taken IT managers some time to recognize the impact of mobile devices in the workplace — and the reality that employees will use their phones, tablets and any other devices they can to get work done, inspite of prohibitions against it. Enterprises need to recognize the risks they are taking and the opportunities they’re forging if they continue to turn a blind eye. About 28 percent of IT managers surveyed admitted that employees were in the driver’s seat in dictating the speed of mobility adoption.

 
 

 
 

Enterprise Mobility has superior advantages

Below we have identified major advantages of enterprise mobility which contribute to productivity, efficiency and agility for the workforce.

 
 
 
 

Many of the above advantages are based on a definition of mobile devices as smartphones and tablets. Of course, the landscape is likely to evolve rapidly. Given the fluidity of enterprise mobility, as well as the many current associated benefits, we believe that opening up digital channels through enterprise mobility should be high on the agenda for any organization. Acting now not only means building a competitive advantage, but also preparing for the future where every worker, whether they sit at a desk or not, will be digitally enabled.